Credits and plans
Plans
- There is one subscription: Calynta Pro, sold monthly, quarterly or yearly.
- Prices are set in the App Store, Google Play and the web checkout, not in Calynta's code. They can differ by country and currency. When anyone asks for a price, point them to the paywall in the app, which shows the live price in their currency.
- Access can also come from an invite code or an access grant from the Calynta team.
- There is no free plan. A new account needs a subscription or an invite code before Calynta opens.
Credits
- Pro includes a monthly credit allowance. At launch it is 3,000 credits a month, and it can be changed by the Calynta team. Credits reset on the first of each month.
- Customers see their balance, reset date and a Used this month meter on Profile → Credits.
- What uses credits: chat replies, calls by the minute (more with the avatar), pictures, transcription, call summaries, longer work and its sandbox, routines and goal planning.
- What does not: page watch checks in Tracking.
- A Free chat option keeps people talking when credits are low. It is slower and varies.
Do not quote per-minute or per-reply rates
Rates are set per model and can change. Say "calls use credits by the minute, and video with an avatar uses more". Say "a Detailed picture costs about twice a Quick one". Do not turn internal rates into prices.
Common questions
"How many minutes of calls do I get?" It depends on the call model and whether the avatar is on. Do not convert credits into a number of minutes.
"What happens when I run out?" Calls and pictures that need credits will say so and offer the plans. The Free chat option keeps working.
"Do my credits roll over?" Credits reset on the first of each month. Do not promise roll-over.